How to Fix Unable to Connect to the Proxy Server – Easy Steps

How to Fix Unable to Connect to the Proxy Server

How to Fix Unable to Connect to the Proxy Server – Easy Steps

Do you also get the (can’t connect to the proxy server) error? If yes, then don’t worry. You are not alone in this situation. Many users have reported the error. Here in this article, learn the complete information about the proxy error and its fixes.

A proxy server is a server that acts as an intermediary between your computer and other servers. Right now, your system is configured to use a proxy, but Google Chrome can’t connect to it.


proxy error is a server issue. This error message is generally directed from the main large-scale Internet network to your system from the proxy server. A proxy error is the type of Internet security step established by Internet Security and Acceleration, or ISA, to protect the network from internal and external fears.

In this article, we shall discuss eight methods of How to fix unable to connect to the proxy server.

1.Disable VPN Client- if you have one installed on your PC

How to Fix Unable to Connect to the Proxy Server

Although VPN and proxy servers have similar features and functionalities, your choice between the two depends on what you want to achieve and the level of identity protection you want.

Proxies hide your computer’s IP address and send a new one to the internet instead so that you can remain anonymous. However, if a proxy server stays for a long time without changing its IP address, it can be flagged and blocked by your VPN.

Open your VPN client and disconnect from the internet by clicking on the disconnect link on your VPN client. After disabling the VPN client, close and exit it.

2.Check if the Settings in your Windows are Correct

Sometimes, the cause of proxy server error is due to incorrect settings in your Windows Internet options. Check if they are correct to connect to the internet.

If you want to use a proxy server in Windows 10 operating system, turn on the option (Manual proxy configuration). Then, enter the correct proxy server IP address and port number.

In case you’re using a network with a proxy, turn on the option (Auto-detect proxy settings for this network)

How to Fix Unable to Connect to the Proxy Server
  • Close all Chrome windows you may have open.
  • Go to (Start) then (All Apps) and right-click (Google Chrome).
  • Select (Run as administrator) or (More) then (Run as administrator).
  • Select the (Menu icon) at the upper-right corner, then choose (Settings).
  • Scroll down to the (System) section, and choose (Open proxy settings).
  • Check (Automatically detect settings) and ensure all other boxes are not checked in this window
  • Select (OK), then (OK) again.

Check to see if you can visit websites without the proxy server error appearing.

3.Do a Scan to Check and Remove Proxy Server Virus

Malware and adware may change the proxy server configuration for your windows, and another reason is why you can’t connect to the proxy. To prevent this, always have an updated antivirus program installed on your Windows 10.

If you are already infected, you need to scan your whole computer and get rid of the malware.

How to Fix Unable to Connect to the Proxy Server

4. Reset Internet Settings

Sometimes the error can occur due to your internet settings. You could have changed it by yourself, or a software program could have made the change. Hit the (Reset) button on your internet settings. This will change your internet settings to default and solve your problem.

5.Command Prompt IP Configuration

If you are still getting the error message, your IP address can be the cause. By using the Command Prompt, you can run a few commands and solve the problem.

Press Windows key + R and type “cmd” and hit enter to start the Command Prompt as an administrator. Make sure to choose Command Prompt Admin.

Then, type ‘ipconfig/release’ and hit enter. When it stops running, type this command’ ipconfig/renew’ and bit enter.

Now close cmd and test if you have solved your problem.

6.Reset Chrome Browser Settings

You can also receive this error when using Google Chrome. Resetting Google proxy settings for Chrome to default can solve unable to connect to the proxy server error.

Follow these steps:

  • Click the Menu icon, which looks like three vertically aligned dots, in the top-right corner of Google Chrome.
  • Select Settings from the options.
  • Scroll down, then click Advanced.
  • Under the Reset and Clean Up section, click ‘Restore settings to their original defaults’.
  • Click Reset Settings.
How to Fix Unable to Connect to the Proxy Server

7.Try Using a Different Web Browser

Some users reported that they kept seeing the following error messages on Chrome:

  • There is something wrong with the proxy server.
  • There is no Internet connection.

If you encounter the same problem, we suggest using other browsers like Edge or Firefox.

8.Registry Modification

Try registry modification if you want a fast method to fix (unable to connect to proxy server) error. Below are the steps to complete the process.

One of the most common ways to disable Windows features is by tweaking the system’s interface settings. However, if you cannot resolve the problem by unchecking some boxes, the next solution is to go through the registry. This solution is also ideal for a ghost proxy that keeps on blocking your connection.

Before you proceed, you must remember to follow the steps with caution. Keep in mind that Windows Registry is a sensitive database.

If you incorrectly tweak something, you might cause serious damages to your computer. So, you should only proceed if you are confident that you can follow the instructions to a tee.

  • Open the Run dialog box by pressing Windows Key+R on your keyboard.
  • Type (Regedit), then press Enter.
  • Create a backup of the registry. You can do this by clicking File, then selecting Export.

Follow this path:

  1. HKEY_CURRENT_USER -> Software -> Microsoft -> Windows -> Current Version -> Internet settings
  2. Remove these values:
  3. Proxy Override
  4. Migrate Proxy
  5. Proxy Enable
  6. Proxy Server
  7. Restart your computer, then check if the connection problem is gone.

We hope this article will help you if you face any other problem, please tell us in the comment section.

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